A convenient feature of Barloworld Equipment’s after sales service is the parts delivery throughout the African sub-continent. This is made possible by comprehensive parts stores at all our facilities, as well as major mining sites. This feature has excellent logistic capability, aided by Caterpillar’s centrally based parts facility in Gauteng.
Barloworld Equipment was the first South African company to implement an advanced warehouse management system developed by SAP, Caterpillar and Ford.
Automated distribution is a feature of Barloworld Equipment’s fast moving Cat part stock in Isando, which handles more than 70% of Cat parts sold in South Africa. The system is interfaced with the SAP business solution. Customers can expect quick response times and excellent security levels.
The parts operation consistently achieves ‘off-the-shelf’ availability of more than 96% within two hours (a figure measured daily).
Same day and overnight delivery are guaranteed where possible, effectively delivering anywhere in South Africa within 24 hours.