The five Cat EMS packaged options are Level 1 Access; Level 2 Inform; Level 3 Advise; Level 4 Support; and Level 5 Manage.
In terms of summary overview, Level 1 Access enables users to enter the VisionLink portal to know where their equipment is and what it's doing with remote, near real-time information.
Level 2 Inform enables users to manage equipment health and utilisation trends compared to benchmarks via automated reporting. These reports show a range of parameters such as fuel burn trends by machine and site application; fault codes that indicate a need for operator training or repairs; the amount of time units spend idling as opposed to earning; and confirmation on individual machine hours recorded in order to schedule prescribed maintenance. The Equipment Monitoring Bureau generates a monthly fleet summary report for the customer, highlighting areas for potential improvement.
With Level 3 Advise, the package moves beyond pure reporting to include expert dealer recommendations. A Barloworld Equipment condition monitoring adviser provides valuable advice about maintenance, utilisation and repair, drawing from the data trend analysis generated. These recommendations work hand-in-hand with a conditioning monitoring programme that can include in-field machine inspections, and fluid analysis via the Cat S.O.S SM Services programme.
Level 4 Support builds on Level 3 and caters for larger fleet owners, entailing the outsourcing of fleet maintenance, parts or repairs to a Barloworld Equipment technical services team, backed by the full EMS and SOS suite, plus a dedicated condition monitoring adviser.
For mining customers, Level 5 Manage is in turn a negotiated maintenance and repair contract option where Barloworld Equipment has sole responsibility within predetermined maintenance pricing structures for agreed machine rolling availability targets.
Cat S.O.S Services fuel and oil analysis programmes are either optional or inclusive depending on the EMS level selected. The Cat S.O.S Services laboratory for the southern African region is housed at the Barloworld Condition Monitoring Centre. "Cat S.O.S Services are an essential component in machine life cycle costing, predictive and preventative maintenance strategies," Parsons stresses, adding that VisonLink enables users to view machine health data and Cat SOS sample results through the same portal.
"Level 1 has been well supported, with Level 2 proving popular as customers appreciate the bottom line benefits. Remote fuel burn monitoring has been one of the more popular areas, as customers seek to reduce consumption. VisionLink, for example, highlights idle time and unnecessary diesel wastage."
So far, over 2 000 Cat machines are EMS registered.
E-mail email@example.com for information and assistance in registering machines onto one of the EMS programmes.