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A BWE representative provided him with face to face support on what he needs to do to maintain and improve machine productivity including maintenance and fault alerts.
Anthony worries that his machines will break down as his site managers haven’t had time to monitor the condition and usage of the machines.
His own site managers making appropriate decisions to keep the machines running.
Anthony does not have any time to consider the ongoing availability of his machines. He employs site managers that use software to keep his investment running and deliver a great cost per tonne/cube.
Not using EMServices Level 4 and having the having the regular face to face support like Anthony.
A BWE representative provides him with face-to-face support on what he needs to do to maintain and improve machine productivity, including maintenance and fault alerts.
Mining & GCI – New, Used and Rental
|CAT® SOSSM Lab||Yes|
|CSA-PM (Customer Service Agreement - Preventative Maintenance)||Yes|
|Product Link EquippedTM||Yes|
|Free Retrofit Hardware||Yes|