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Many of our after-market solutions were born from the insights our customers shared with us. You wanted to order parts quickly and easily. We gave you parts.com. You wanted quick resolution to product and technical queries. We built a team of highly trained product specialists and expanded our Solutions Center to ensure you get the technical advice you need.
Because we understand that our customers all have different needs, we believe in offering a choice of value driven solutions. from the simplest maintenance agreement to comprehensive Maintenance and Repair Contract(MARC)
In addition, we provide operator training and site severity assessments to interfacing our equipment management systems with yours.
As its name suggests, our Customer Value Agreements (CVAs) are created to add real value of your business in the short and long run. Each agreement is tailored to our customers specific business, and range from simple preventative maintenance kits and scheduled servicing to sophisticated total cost performance guarantees
When you consider that after-failure component repairs cost 30 to 50 per cent more than before-failure interventions, our CVAs are designed to avoid unplanned downtime and increased maintance cost.
A world-class facility, the Barloworld Equipment Repair Centre (BRC) Is one of the largest and most advanced Caterpillar service centers in Southern Africa. It offers a range of repair and maintenance services for CAl equipment, including engines, hydraulics, undercarriages and more.
ISO 9001 certified and staffed by trained technicians equipped with advanced diagnostic tools, the BRC helps you maintain your equipment for optimum performance and reduced downtime.
Barloworld Equipments Product Specialists provide wide ranging support and advice on CAT engines, hydraulics, undercarriages, ground engaging tools, fluids, drive trains and filters and other parts and components that impact on the reliability, longevity and profitability of your Cat® machine
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