We're always looking for ways to continually raise the bar when it comes to providing you with the support, advice or solution you need. Quickly. Easily. Seamlessly.

Which is exactly what our new Customer Support Hub is designed to do. Provide you with a direct line to our well-connected team who will put you straight through to the person who can help you.

So whether you have a general enquiry or need advice, support or answers on parts and services, call our new Customer Support Hub and speak to our people in the know. No digital menus to work your way through or long queues. Just a warm, friendly and informed team, waiting to assist you.

Robert Negondeni's Customer Support Hub Profile

Introduction

Hi, my name is Robert Nengodeni and I am one of the representatives at Barloworld Equipment's one-stop Customer Support Hub. My role is to help you resolve any query related to parts and services. I also facilitate various initiatives within the business and can provide professional input on sales.

My Beliefs on Customer Service

I strongly believe that good customer service means consistently meeting your expectations. However, great customer service goes beyond that. It should be quick, easy, personalized, and empathetic.

How I Can Help You

When you engage with me, you can expect:

  • Better understanding of our organization
  • Resolution of your queries from a single point of contact (me)
  • Better comprehension of your equipment's maintenance plan
  • Guidance on how to buy from Barloworld Equipment
  • Personalized and individual treatment

I am here to ensure that your experience with Barloworld Equipment is as smooth and hassle-free as possible. Please do not hesitate to reach out to the Customer Support Hub with any questions or queries:

Tel- 011 929 0066 or email CXHub@barloworld-equipment.com.

Dashen Naicker's Customer Support Hub Profile

Introduction

Hello, my name is Dashen Naicker and I am one of the representatives at Barloworld Equipment's one-stop Customer Support Hub. My primary responsibility is to resolve your queries.

My Beliefs on Customer Service

I strongly believe in continuous self-improvement in order to meet our customers' expectations. In my opinion, exceptional customer service should be prompt, effortless and tailored to your needs. I always strive to display professionalism, patience, and a "people-first" attitude.

How I Can Help You

When you engage with me, you can expect:

  • Better understanding of your problem and perspective
  • Proactive problem-solving to ensure you have a positive experience with Barloworld Equipment
  • Ease of mind, knowing my expertise and 11 years of experience will help find a solution
  • Efficient assistance with your queries, handled with empathy and in a timely manner

I am here to ensure that your experience with Barloworld Equipment is as smooth and stress-free as possible. Please do not hesitate to reach out to the Customer Support Hub with any questions or queries:

Tel- 011 929 0066 or email CXHub@barloworld-equipment.com.

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