Robert Negondeni's Customer Support Hub Profile
Introduction
Hi, my name is Robert Nengodeni and I am one of the representatives at Barloworld Equipment's one-stop Customer Support Hub.
My role is to help you resolve any query related to parts and services. I also facilitate various initiatives within the business and can provide professional input on sales.
My Beliefs on Customer Service
I strongly believe that good customer service means consistently meeting your expectations. However, great customer service goes beyond that. It should be quick, easy, personalized, and empathetic.
How I Can Help You
When you engage with me, you can expect:
- Better understanding of our organization
- Resolution of your queries from a single point of contact (me)
- Better comprehension of your equipment's maintenance plan
- Guidance on how to buy from Barloworld Equipment
- Personalized and individual treatment
I am here to ensure that your experience with Barloworld Equipment is as smooth and hassle-free as possible. Please do not hesitate to reach out to the Customer Support Hub with any questions or queries:
Tel- 011 929 0066 or email CXHub@barloworld-equipment.com.